We will happily replace your gift purchase or give you store credit if you are not completely satisfied.
We require you to do only the following:
Return the product
Properly water flowers or plants
Provide a receipt
Notify us of the problem within the guarantee periods as follows
Our featured arrangements, bunches and stems are guaranteed to last at least 48 hours from the time of purchase or delivery.
A few fragile flowers such as hydrangea, tulips, iris or lilies (and arrangements which, at the customer's request, include such flowers) are guaranteed for 24 hours.
All plants are guaranteed for seven days. Non-perishable products are guaranteed for 30 days.